Reviews

Reviews

What our customers say

On time, excellent work, a job well done thank you

 

 

Lesley Webb

Matt Channing came in to our lives when he worked for a previous plumber we habitually used.
When we moved house several years ago, we experienced a few problems with heating & plumbing and one quite complex problem which Matt came along to deal with. The original builder and the architect also became involved and both were very impressed with Matt. So when he set up his own business, we tracked him down!
He has really got to grips with our UFH system and keeps us sorted on all water related matters.. Reliable, dependable and very recommendable.
Now he has Holly on board too.

Libby Browell

Matt has done several jobs for me since I last posted and the work is SO GOOD and he is so utterly reliable and Mr Cool I have to say thanks – he has all my properties work now including our Manor House .

Mark Kent

Matt is literally a super hero when it comes to problems with boilers! no job is too big or too small and he is there to sort it! he’s also completely honest. Best plumber ever!

Becky Russell

Extremely quick, tidy and professional. Such a friendly team. Definitely recommend!

Georgina Donelly

Matt and his team give me excellent service. They are always reliable, trustworthy and professional. They service my boiler every year. I have also used them for plumbing issues. I can definitely 100% recommend đź‘Ś

Dianne Ralls

Matt lived up to the name – he fixed my boiler. What differentiates him from other plumbers I’ve used in the past is his thoroughness, care and attention to detail. He took the time to explain what he was doing – in language I could understand! – and tested everything to ensure the problem was solved. Matt is a very personable, reliable and trustworthy individual. Given the time he needed to fix my boiler, the cost was very reasonable, too. I fully recommend him.

Ken Elvy

After being informed by my tenant that their shower wasn’t working I contacted various plumbers in the area to try & get it fixed as soon as possible. Matt, at Fix My Boiler was the only one available to attend the property within 24hrs and even managed to replace the shower, like for like, within 48hrs. Incredibly quick response, professional and honest. I’ve also received a message from my tenant saying how lovely Matt was and what a great job he’s done. I don’t even need to see it myself! Huge thank you to Matt, such a stress free experience which is definitely what I need right now!

Emily Crisp

Really impressed with the service given right through from the booking to the actual appointment. Holly got straight back to me and a time was booked to suit me. Matt turned up on time, really friendly and explained everything. Clean, tidy, professional and a good price for a service. I will definitely use this company again and highly recommend.

Emma Louise

Apologies for the name on this review but it’s my email address and I can’t change it!

I had a new boiler installed a month ago but thought I would wait a while before posting a review. Matt provided an excellent service from quote through to completion.

I wanted my 25+ year old boiler replaced and a combi boiler resited into the airing cupboard with the tank removed. He did a perfect job. Exactly what I wanted and I’m a very happy customer.

Minimal disruption and noise (we were working at home) and everything was tidied away each night. The new shower is amazing. Cost came in exactly as quoted (and far less than I had anticipated). I cannot recommend him highly enough.

Hetty Wainthropp

Matt is solid, professional, sensible and highly knowledgeable of all plumbing and heating systems and unlike most other suppliers is fair and competitive with pricing. HIGHLY RECOMMEND

nb Matt responds to problems very quickly when needs must and since he left Gaters of Simouth (now overpriced and unreliable in my opinion), where he was their top expert, he has just got better and better – he is now contracted to service all our properties. GREAT WORK MATT.

Mark Kent

What can I say about Fix My Boiler, first what a really nice and knowledgeable man Matt is, extremely polite and very efficient at what he does, I can not praise or recommend Matt enough, he also has a sense of humour, if you have a problem with a boiler do not hesitate in calling Fix My Boiler, Holly or Matt will do all they can to help.

Gethyn Willmott

Thank You, any dealings I have had with your firm have always been dealt with most efficiently, courteously and promptly. Thank you for delivering such a smooth, hassle-free service and keeping me informed every step of the way. Would highly recommend.

Jacqui Page, House Manager – Culver House

Matt has serviced my boiler for a couple of years and is always fast, reliable, and professional. His extensive knowledge and attention to details always gives me confidence. Thank you.

Judy Woolley

Absolutely amazing service by Matt who fixed my boiler the same afternoon. Would highly recommend him to anyone with a boiler problem

Colin Barrow

Thanks Matt for coming at such short notice to service our boiler. You were both extremely efficient and provided an excellent service. I would have no hesitation in recommending you to anyone else and shall certainly have you again should we encounter any problems, otherwise we’ll be in touch for the annual service next year. Many thanks again.

Barbara Henthorne

Matt is efficient and through in his work. He has helped me out with plumbing problems and regular services my gas boiler. He gives genuine advice and his bills are fair – value for money for excellent work. He is always friendly and helpful. Thoroughly recommend him.

Jean Smith

Matt’s a great guy and provided great no-fuss work for our annual boiler service. Highly recommended. A clear and honest explanation of the work and status of our system.

Antony Cox

Matt has been our go to plumber for a number of years. He is an excellent plumber with a lot of knowledge. Fitted a lovely shower room, and installed all our kitchen alliances. Put us in a new boiler leave the place immaculate.

Barbara Cooper

Matt has been great in sorting out a new boiler for my nan and grandad as theirs broke. He’s been so helpful and they’re very happy to finally have hot water & heating again! Would definitely recommend! Thanks so much Matt

Abby Lianna Thomas

Friendly, expert and efficient service. Many thanks.

Chris

Matt has just come up trumps yet again. He has just fixed Mum’s water heater promptly and with no fuss. True service with a smile. Thank you Matt.

Anne-Marie

Matt isn’t just a plumber, he’s an absolute lifesaver. He’s the only professional within 15 miles of Exeter who came to our aid when we had an emergency out of hours.

He gave excellent advice over the phone (while running other errands), then came over promptly afterwards to fix our leaking pipe.

He had excellent manner and even showed us around our new home, and taught us how to correct any emergency situations in future.

FixMyBoiler has earned a loyal customer for life, I really appreciate good service.

Highly, highly recommended.

Michael

First-class service….clean tidy professional… Highly recommended.

Kimberley

Matt has serviced our boiler for 5 years and he’s the best gas boiler engineer we’ve ever had. His thorough knowledge of the boiler and associated pipework/valves etc. is obvious, his practical work first rate. His advice is based on what is best for the customer, not profit. And he is also a very friendly, cheerful person.

Robin

Always easy to get hold of, always on time. Was very flexible with times around my work schedule. Well presented and friendly. Honestly could not fault!!

Tiffany

Great service from Matt who came to service the boiler today, very professional. Would highly recommend, Thank you.

Zara

Professionalism, Punctuality, Quality, Responsiveness, Value.

Alan

Extremely pleased with the work carried out by Matt in our home. He had some great suggestions about where to move our new boiler and did a fantastic job installing it. He is very tidy and conscientious and was a pleasure to have in our home. Thanks Matt and Fix my Boiler!

Emma

Was the only one available after trying several others, fast and efficient. Would definitely recommend.

William

Undertook some emergency work on our heating system. Diagnosed the problem very quickly and had the part ordered and fitted very soon after. Professional, tidy and informative. Highly recommend.

Chris

Matt from Fix My Boiler has been so helpful. In the midst of this Corona Virus outbreak our boiler broke down and we were having problems getting anyone to come out. Matt fixed it and gave helpful advice. All in all excellent customer service and he even helped us to get our money back from the people who had come and condemned it! Thank you.
Highly recommend. Five stars

OonieSpoonie S-g

Thank you so much to Matt for helping us out today. It is not easy times and we had great help over video call. We are a family with 2 kids, was very worried about not having any hot water or heating and with situation in the country wasn’t sure anyone will come out to help us .All working and fine now, was very easy directions to follow and we are very thankful for your help.

Diana

Our broken boiler couldn’t have happened at a worse time. On the first day of UK lockdown!! We called Matt who said that with the current situation he would video call us first to see if he could advise us on how to fix the problem before coming out to our home. Brilliantly with his knowledge, and under his guidance our boiler is now up and running again. We couldn’t be more grateful for this amazing service or recommend more highly.

Sharon Anderson

Friendly, efficient, value for money.

Roger

Matt is extremely knowledgeable and his attention to detail and level of expertise is second to none! He recently installed a new shower room with an electric power shower, cubicle, toilet and hand basin fittings. All expertly fitted. Highly recommend Matt to anyone. Great service!!! Many thanks!

Stephen

Quick, professional, reliable, pleasant to deal with and fair price. PERFECT.

Thousand Journeys

Quick, professional, reliable and pleasant to deal with. All at a fair price.

Chris

Definitely recommend Matt. Helped with our tap problem and has lots of knowledge and advice about our solid fuel heating system. Thank you.

Vicky

I can’t thank Matt enough for his advice about a faulty boiler. He is so honest and reliable. I would recommend him wholeheartedly.

Emma

Great service and good advice on how to run the heating system efficiently. Thanks Matt.

Sandra

Matt fixed my old boiler – really knowledgeable, quick, clean, tidy and very reasonably priced, highly recommended from this happy customer.

Lorraine

Excellent service. No hesitation in recommending.

Jan

Great service. No job too small or inconvenient. Thoroughly recommend.

Nick

Matt has been excellent replacing our old boiler, he took care of every aspect, very happy with the job!

Paul

Thanks to Matt! Came round at short notice to fix our leaking radiator. 5 star service!

Jenna

Top quality service whilst completing work in my new extension, new boiler system all fitted and finished to a very high standard.

Glenn

Brilliant service from Matt, we had him around to fit an outside tap and he was extremely efficient and friendly! Great price too – would definitely recommend.

Lee

Came out with really short notice, great service.

Theo

Our shower was leaking through the ceiling and Matt was over to take a look within an hour. His work was exceptional, good value and he was really neat and tidy. Can’t recommend him highly enough. Thanks Matt.

Jo

Amazing service! Always helpful and fantastic! I Would highly recommend Matt! I am a very happy customer!

Lucy

Matt’s a brilliant plumber and great at finding solutions.

Simon

Had a problem with our boiler, contacted Matt and he came out within an hour and got it up and running again. Very fairly priced and efficient.

Sammie-Jo

VERY reliable, quick service, fair pricing and extremely helpful. I can not recommend Matt enough! After having an insurance company coming out to check my boiler they caused me a lot of stress and worry! I posted on a page for where I live for recommendations to which I was recommended Matt a lot, Matt contacted me and I’m so glad he did. He was so helpful from the get-go! This was the Monday night he came around the Tuesday morning to put my mind at ease and to double-check over my boiler, and that Thursday did the work that needed to be carried out along with a service. He was so polite and dealt with me worrying about everything so kindly. He fitted us in really quickly and was a very fair price. We will be using fix my boiler for all our boiler services etc now and I think our grandparents will also as they were also so impressed by Matt.
Honestly thank you again!

Coleen

When we came home with our new baby boy to a broken boiler and no hot water… Matt was round within the hour to help us out! 

He helped us get a boiler sorted, fitted and signed off, all at very short notice!

Great job, nice guy, can’t recommend enough!

Pete

Great service, very reliable and honest pricing. I always use Matt for my plumbing needs. Highly recommended.

Ben

Friendly, professional, efficient, reliable and reasonable. A plumber that arrives on time!

Martin

Friendly, efficient service.

Christopher